jillis Terms and Conditions

To register and use the jillis platform, you must be at least 21 years of age and physically located in the Philippines at the time of registration and during each session. Players who do not meet the minimum age requirement are strictly prohibited from creating an account, and jillis reserves the right to close any account where the age verification process reveals a player is underage. Each player is permitted to hold only one active account — duplicate accounts may be suspended without prior notice and any balances associated with duplicate registrations may be forfeited. You are responsible for providing accurate, up-to-date personal information during registration, including your full legal name, date of birth, and a valid contact number or email address. Providing false or misleading information during the registration process is a breach of these Terms and may result in permanent account termination. jillis may request supporting documentation to verify your identity at any point, and failure to provide the requested documents within a reasonable timeframe may result in account restrictions. By completing the registration process, you confirm that you are acting on your own behalf and not on behalf of any third party.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. jillis strongly recommends that you choose a strong, unique password and that you never share your login details with any other person, including family members or friends. Any activity that occurs under your account will be treated as authorised by you, and jillis will not be held liable for losses arising from unauthorised access that resulted from your failure to keep your credentials secure. If you suspect that your account has been accessed by an unauthorised party, you must notify us immediately by contacting our support team so that appropriate action can be taken without delay. You must not allow any other person to use your account to place bets or access games — accounts are strictly personal and non-transferable. Attempting to access another player's account, or assisting another person in doing so, is a serious breach of these Terms and may result in permanent suspension and referral to the appropriate authorities. jillis uses industry-standard security measures to protect your account, but you play an important role in keeping your information safe by practising responsible digital habits.

All financial transactions on the jillis platform are conducted in Philippine pesos (PHP), and we currently support deposits and withdrawals via GCash and Maya — the two most widely used e-wallets among Filipino players. You may only deposit funds from a payment account that is registered in your own name; third-party deposits are not permitted under these Terms. The minimum deposit amount and any applicable processing times are outlined in the Finance section of your account, which we encourage you to review before initiating any transaction. Withdrawal requests are processed in accordance with the timelines stated in the Finance section, and jillis is not responsible for delays caused by your payment provider or network conditions beyond our control. jillis reserves the right to carry out identity and payment verification checks before processing any withdrawal, particularly for first-time withdrawals or unusually large amounts, as part of our commitment to preventing fraud and protecting all players on the platform. Any funds deposited into your jillis account must not originate from illegal or fraudulent sources, and you warrant that all money used on the platform has been lawfully obtained. Attempts to abuse payment systems, initiate fraudulent chargebacks, or exploit platform processes for financial gain will result in immediate account suspension and may be reported to relevant authorities.

From time to time, jillis offers promotions and bonuses to both new and existing players, and the specific terms governing each offer are published on the Promotions page at the time the offer is made available. Each promotion has its own eligibility criteria, duration, wagering requirements, and withdrawal conditions, and you are responsible for reading and understanding these terms before opting in to any offer. Bonuses and promotional credits are intended for legitimate recreational use only and may not be used in a manner that jillis reasonably considers to constitute abuse, such as placing opposing bets across multiple accounts or systematically exploiting bonus structures to generate risk-free profit. jillis reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, and to reclaim any bonus amount that was awarded in error or as a result of a system fault. Players found to be abusing the promotions system in any way may have their bonus balance voided and their account reviewed for further action. Where a promotion is offered with a specific time limit, failure to meet the stated conditions within that period will result in the offer expiring without compensation. All decisions made by jillis regarding the interpretation and application of promotional terms are final.

All bets placed on the jillis platform are subject to the specific rules applicable to each sport, market, or casino-style game format, and it is your responsibility to familiarise yourself with those rules before placing a wager. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player — please review your selections carefully before submitting. jillis reserves the right to void any bet that was placed on an event or market that was incorrectly priced due to a manifest error, a technical fault, or the use of information that was not publicly available at the time the odds were set. In the event of a disputed outcome, jillis will use the official result published by the relevant governing body or sports authority as the definitive result for settlement purposes. Players must not use any form of automated software, bot, script, or artificial intelligence tool to interact with the platform, place bets, or gain an unfair advantage over other users or over the platform itself. Any attempt to manipulate outcomes, exploit glitches, or engage in match-fixing or collusion is a serious breach of these Terms and will result in immediate account suspension and potential legal action. For further details about the games and betting markets available, visit the Games and Bet pages.

jillis is committed to promoting responsible gaming and providing Filipino players with the tools and information they need to keep their activity safe and enjoyable. If you feel that your gaming habits are becoming problematic, we encourage you to visit our Responsible Gaming page, where you will find guidance on setting personal limits, taking a break from the platform, and accessing support resources available in the Philippines. Players may request a self-exclusion period at any time by contacting our support team — during a self-exclusion period, your account will be restricted and you will not be able to place bets, access games, or receive promotional communications. jillis takes all self-exclusion requests seriously and will process them promptly, though we ask players to note that self-exclusion is not an instant technical block and a short processing window may exist before restrictions take full effect. If you have self-excluded and subsequently attempt to open a new account or use another person's account, this will be treated as a breach of your self-exclusion agreement and of these Terms. We also encourage players to use the deposit limit and session time tools available in the account settings to support healthy gaming habits before problems arise. Responsible gaming is a shared responsibility between the platform and the player, and jillis takes its side of that responsibility seriously.

jillis reserves the right to suspend or permanently close any account at any time where we have reasonable grounds to believe that a player has breached these Terms and Conditions, provided false information during registration, engaged in fraudulent or illegal activity, or posed a risk to the integrity of the platform or to other players. Where an account is suspended pending an investigation, the player will not be able to access their balance or place bets until the investigation is concluded and a decision has been reached. If an account is permanently closed due to a breach of these Terms, any promotional or bonus balance will be forfeited, and jillis will process any remaining real-money balance in accordance with applicable regulations and after completing any required verification checks. Players who wish to voluntarily close their account may do so by contacting the support team, and any verified outstanding balance will be returned to the player's registered payment method. jillis will not be liable for any loss of anticipated winnings or gaming opportunities that results from a legitimate account suspension or closure. Decisions regarding account termination will be communicated to the affected player where possible, but jillis is not obligated to provide detailed reasoning in cases involving fraud, legal compliance, or the protection of platform integrity.

jillis may update or amend these Terms and Conditions at any time in order to reflect changes to the platform, applicable laws and regulations, or our operational requirements. When material changes are made, we will make reasonable efforts to notify registered players through the platform or via the contact details associated with their account. Continued use of the platform after updated terms have been published constitutes your acceptance of the revised Terms, so we encourage you to review this page periodically to stay informed of any changes. The date on which these Terms were last updated will be indicated at the bottom of this page for your reference. If you do not agree with any changes made to these Terms, you must stop using the platform and may request account closure by contacting our support team. Minor editorial changes, such as corrections to spelling, grammar, or formatting, may be made at any time without specific notification to players. For any questions about these Terms, you may also visit the FAQ page or contact our support team directly.